Returns and Exchanges

Dawg Utopia products are print-on-demand, meaning that all products are unique and produced only when ordered. This also means that returns and exchanges are not supported if you order the wrong size, color, or simply change your mind.

However, if a product is damaged or there is a manufacturing error, we offer a free reprint or a refund if you contact us within 30 days of receiving the product. Please contact our print-on-demand manufacturer using the “Submit issue” form and provide a clear photo that shows the issue. There is no need to return the damaged product.

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note that we will not be held responsible and will not offer reprints or refunds if you order the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.